DingTalk and Xiaoice Launch Hi1 Digital Receptionist for Enterprises

The Hi1 from DingTalk and Xiaoice alongside Huawei's EcoMatrix deployment highlighting advancements in enterprise services.

DingTalk and Xiaoice have unveiled the Hi1, an AI-powered digital employee designed specifically to handle front desk tasks such as greetings, check-ins, and inquiries. This new device aims to bring standardization and digitization to enterprise services.

📌 Key Takeaways

✓Hi1 automates greetings, check-ins, and inquiries at enterprise fronts
✓EcoMatrix reduces device count from 15 to 3 for Claro in Peru
✓Energy consumption drops by about 35% with EcoMatrix deployment
✓Future expansion capabilities include new spectrum band integration

Enterprise Reception Made Digital

The Hi1 is a hardware solution that leverages advanced AI technology to automate routine reception duties. It can greet visitors upon arrival, process check-in requests, and answer general inquiries efficiently without human intervention. By automating these tasks, the device frees up staff time for more complex responsibilities.

According to DingTalk, the Hi1 will be rolled out across various enterprises initially, focusing on sectors such as finance, retail, and healthcare where reception duties are crucial but often repetitive. The company believes this move can significantly enhance operational efficiency within these industries.

Huawei’s EcoMatrix Base Station Deployment

In related news, Huawei has completed the first commercial deployment of its EcoMatrix minimalist base station with Claro in Peru. This single-pole design reduces device count from 15 to just 3 and cuts energy consumption by around 35%. It also improves network coverage strength.

The EcoMatrix solution integrates multiple Sub-3GHz frequency bands into a single pole-mounted unit, making it highly efficient for telecom operators like Claro. Field tests have shown significant improvements in both energy use reduction and signal strength enhancement compared to traditional setups.

With technologies like GigaGreen RRU hardware and Signal Direct Injection Feeding (SDIF) cable-free design, Huawei claims the EcoMatrix can not only support current needs but also accommodate future network expansion as new spectrum bands are introduced.

❓ Frequently Asked Questions

What tasks can the Hi1 digital receptionist handle?

The Hi1 is designed to manage greetings, check-ins, and basic inquiries for visitors. It helps streamline front desk operations in enterprises.

How does Huawei’s EcoMatrix base station work?

EcoMatrix combines multiple frequency bands into a single pole-mounted unit, reducing the number of devices required at each site while improving energy efficiency.